Frequently Asked Questions

No. Our natural lashes have a natural shedding cycle just like our hair on our heads, nails and eyebrows. When applied properly the lash extensions will grow and shed with natural lash cycle. With proper care our lashes take 60-90 days to fully shed. We loose 1-5 natural lashes per eye, per day. 

You will take care of your lashes by avoiding mascara, oils, products with glycol. The lashes will need to be cleansed every day, properly with a lash extension shampoo and wash brush. 

No pulling or tugging on the lash extensions. No picking. No sleeping on your face. No oils around the eye area. Lashes can not be washed with anything but lash extension shampoo. DO NOT remove the lash extensions yourself for any reason!

You will not want to sleep on your face. A sleep mask is available that bumps out over the eyes protecting the lashes while you sleep. Silk pillow cases and clean pillow cases are also highly recommended. Combing the lashes in the morning is also recommended.

It does not hurt at all. Most guests enjoy a nice nap while they lay in the Lash bed during the procedure. 

A reaction is possible but does not happen often. Your artist can work exclusively with you to find an adhesive that works well for you and is comfortable. 

It is recommended to have the lash extensions refilled every two to three weeks. 

After washing your face you will apply a few pumps of a foaming lash cleanser to the lashes. A lash wash brush will be used to suds up all sides of the extensions and assist in exfoliating the lash line. The lashes will then need to be rinsed with water and combed out after they are dry. 

Yes, it is recommended to wear lash extension safe cosmetics though. No products with oil or glycol. Absolutely no waterproof products. 

About a month. The extensions can grow out on their own or you may come into the salon for an easy removal with no damage to the natural lashes. 

No. Lash extensions adhesives contain cyanoacrylate, methyl and carbon black. 

The lash extensions should feel weightless and comfortable. 

Lash extensions are applied to the natural lashes one by one with a black adhesive. They are applied 1mm away from the skin of the lash line. The guest is laying down in a bed with her eyes closed while the artist sits behind them. Full sets will take 2-3 hours, refills will take about an hour to an hour and a half. 

Yes but lash extensions should be cleansed immediately after with “Fluff Gaurd”. A dry shampoo for the lash extensions. The lashes also need to be washed as soon as you are able to wet your face. 

WASH! WASH! WASH! 

- Do not use oil based products.

- Do not use products containing glycol. 

- Do not use cotton fibers near or around the lash extensions. 

- Do not use lash curlers. 

- Do not sleep on your face. 

- Drink lots of water and little to no alcohol. 

- Do not use mascara, even on the lower lashes.

- Do not use waterproof eye makeup. 

- Do not use pencil or gel eyeliners. 

- We recommend using lash extension safe cosmetics by Lashbox LA

- Do not apply any makeup to the area.

- No sun tanning, swimming or excessive sweating.

- No soaps, moisturizers, creams or sunscreens on the area. 

- Do not rub or pick at the flakey skin/ scabs. 

- Avoid touching the treated area unless it is for cleansing or moisturizing. If the area feels dry, tight or uncomfortable apply a rice grain amount of the aftercare cream. 

- It is very important to wash the area gently during the first two weeks as the treated area heals. After cleaning, gently pat dry with a cloth or tissue. 

- Was daily to remove bacteria, product, oils or dead skin. 

- Gently was the area each morning and night with water and Dial soap. Use a very light touch, with the fingers only. 

- Do not use any cleansing products containing glycolic or lactic acid, AHA's. 

- Wash, Dry, Moisturize with the rice grain amount of aftercare gel. 

- Be sure not to over apply, as this will suffocate your skin and delay healing. The product should be barely noticeable on the skin. Never put the product on wet or damp skin. 

- No facials, chemical treatment, botox or microdermabrasion for 28 days. 

-Avoid hot, sweaty exercise for one week. 

- Avoid getting the are what through long hot showers, pools, lakes, and hot tubs for the first ten days. 

The best final results happen with a good starting canvas! 

- Do not tweeze, pick, was or perform electrolysis for at least one week prior. 

- Avoid prolonged sun exposer or tanning for two weeks prior. 

- Do not have any type of facial, microdermabrasion, or chemical peels for four weeks prior. 

- Do not work out on the day of the procedure & plan to avoid heavy exercise for a few days. 

- Do not have botox two weeks prior.

- No henna, coloring or tinting of the brows three days prior. 

- No lamination for two weeks prior. 

- For lip services if you have ever had a cold sore, begin using coldsore treatments a few days prior to your treatment and for a few days after.

- For eyeliner services, Stop using lash growth serums one week prior. Remove lash extensions prior to the appointment and plan to have them off for seven days after treatment. 

- Clients who are pregnant, breast feeding, or under 18 are not candidates.

- If you have any issues bleeding or healing or are immune-compromised for any reason, you will need medical consent to proceed.

- If you have any active dermatological conditions present on the treated area you may not be a candidate. 

- Including but not limited to: bumps, eczema, psoriasis, dermatitis, rosacea, moles (as they need to be avoided).

- If you are taking blood thinners (including prescriptions, fish oil, vitamin e, aspirin, ibuprofen), or any immunosuppressive medications. You must discuss the safety of discontinuing these ahead of the procedure with your physician. 

- If you have a pacemaker you are not a candidate for permanent makeup, but microblading is okay.

The treatment will take 75-90 minutes.

- Arrive eye makeup free. For best results go eye makeup free for 12 hours before your appointment to avoid irritation. 

- You will want to remove your contact lenses prior to treatment, so please were eyeglasses or bring a contact lens case.

- You will want to keep your lashes dry for 48-72 hours after the treatment. 

- No sauna, steam room, hot yoga, or sad movies. This will help keep the lashes lifted as long as possible. 

- Do not use lash serums, makeup or product on the area for the first 48 -72 hours.

- Do not use oil based products or lash curlers on the lashes after treatment. 

- Refrain from sleeping on your face. 

Lash lifts may not be suitable for those who are pregnant, breast feeding, have claustrophobia, or if you are unable to lie down for long periods of time. There is not necessarily any danger when pregnant or breastfeeding, but there are no current studies to approve of it 100% either, so we leave it up to each moms comfort level. 

There are certain circumstances where we may not be able to perform a keratin lash lift:

- If you had any recent eye surgeries. 

- Are allergic to the product or latex. 

- Have very sensitive eyes. 

- Suffer from hay fever or watery eyes. 

- Take certain medications (Thyroxin).

- Have an eye infection or disorder. 

- Have a sty.

- Suffer from dry eye syndrome.

- Are currently using prescribed medicated eye drops. 

- Have conjunctivitis. 

In the case of a reaction to the product we want to do our best to make you comfortable! We prefer to wait 24-48 hours from the initial application to perform a removal. This is to protect the safety and integrity of your eyes and natural lashes. The eyes typically become inflamed and swollen when a reaction presents itself. When a removal is performed. We apply a heafty amount of a chemical remover to the lash extensions/ lash line. Our hopes are to let the swelling of the lash line reduce, before applying another chemical to the already irritated area. When we do apply the chemical remover, the adhesive will open, re exposing the eye area to the adhesive fumes. By giving a grace period, for the eyes to naturally calm down, our hopes is that your removal is easy, and pain free with no further irritation to your eyes or breakage to your natural lashes. As we are not medical professionals, if you are worried that you are having a medical emergency we advise you to seek medical attention.